Govers Accountants/Adviseurs (hereafter also: Govers or we) attaches great importance to the protection of personal data. This privacy statement describes why and how we collect and use personal data and provides information about the rights of individuals. Govers Accountants/Adviseurs is responsible for the processing of personal data as reflected in this privacy statement. Our contact details can be found above under "General company information".

For questions about privacy and our privacy statement, please contact Govers Accountants/Adviseurs at website@govers.nl.

How do we obtain personal data?

If you request information via this website, we ask for your (company) name, email address and some additional data. After receipt of your request, we will use and store your data for that purpose, until the moment you indicate that you want this data to be destroyed.

If you ask for information, apply for vacancies or send an open application, you provide personal data on your own initiative. These are stored in a secure environment and are only accessible to a limited group of professionals within our organization. Under no circumstances will the obtained data be provided to third parties. We have taken appropriate technical and organizational security measures to prevent loss and other forms of unlawful processing of your personal data.

We also process personal data if you wish to become a client. Pursuant to the Money Laundering and Terrorist Financing (Prevention) Act (Wwft), we are obliged to conduct a client investigation prior to entering into a business relationship (client relationship). Also during the relationship, we are obliged to conduct ongoing client research. We do this in the form of monitoring. If there are changes in your situation, we would like to receive the changed (personal) data from you.

We also process personal data in order to provide our services to you. For example, to prepare your annual accounts or tax returns.

Of course we are interested in data that says something about the success of our site, for example: how many visitors do we receive per month; from which countries our site is visited; which pages are of most interest? For this purpose, we record your IP address and domain name. And to adapt the facilities and functions to the user's equipment, we also keep track of the type of browser you use to access our site. This information is the property of Govers Accountants/Adviseurs. The information collected is used by us solely for the purpose of improving our services and our own marketing activities. If necessary, you can make use of our complaints procedure.

It is possible that we make camera images on our premises. We do not store camera images for longer than four weeks, unless there is an incident in connection with which the images need to be kept longer. The camera images are only used and stored for security purposes.

What personal data do we process?

Govers Accountants/Adviseurs processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data that we process:

• First and last name.
• Gender.
• Date of birth.
• Birthplace.
• Address information.
• Unique document number ID.
• Phone number.
• Email address.
• IP address.
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.
• Location details.
• Data about your activities on our website.
• Data about your surfing behavior across different websites.
• List of client contact information via an app.
• Internet browser and device type.
• Bank account number.

We also process indirect personal data. This data can lead indirectly to you. We process this personal data because you use our services and/or because you provide it to us yourself. For example:

• WOZ value.
• IP address.
• License plate number.
• Tax returns.
• Financial and advisory reports.
• Invoices.
• Credit notes.
• Paychecks.
• Payment behavior.
• Income.

Finally, we may extract and record information from public sources when necessary for our work. For example, for the client investigation that we are required to perform under the Money Laundering and Terrorist Financing Prevention Act (Wwft).

Which special and/or sensitive personal data do we process?

Govers Accountants/Adviseurs processes the following special and/or sensitive personal data about you:

Criminal history. Within the framework of our legal obligations and professional regulations, we carry out client research. It can therefore occur that we process data concerning your criminal past. If you enter into an employment relationship with Govers Accountants/Adviseurs, we will ask for a Certificate of Good Conduct (VOG). As part of our legal obligations, we are obliged to screen (future) employees. Upon request, a VOG can also be requested from existing employees. We aim to protect ourselves and society against abuse, fraud and criminal offenses.

Credit check. In order to protect ourselves against abuse, it is possible that in some cases we may have your creditworthiness checked. We do this by providing the necessary personal data (including your address details) to a creditworthiness assessor, who may only use this data for this purpose.

Data of persons under 16 years of age. Our website and/or service does not intend to collect data on website visitors under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify that a visitor is 16 years of age or older. Therefore, we encourage parents to be involved in their children's online activities in order to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at website@govers.nl and we will delete this information.

Citizen service number (BSN). We use your citizen service number to be able to perform our (tax) services. For example to take care of your income tax return.

On what basis do we process personal data?

We process your personal data on the basis of one or more of the following bases.

• You have given us permission to process your data.
• It is necessary to process your data in order to execute an agreement. For example, as part of our service to you.
• It is necessary to process your data because we are legally obliged to do so. For example, when we pass on data to the Tax Office in order to carry out tax obligations.
• It is necessary to process your data to protect vital interests. For example, in the event of a medical emergency at the office.
• It is necessary to process your data to protect our legitimate interest. Before we process your data on this basis, we make a balancing of interests. For example, countering fraud, or fulfilling a duty of care to you.

For what purpose do we process personal data?

Govers Accountants/Adviseurs processes your personal data for the following purposes, among others:

• Handling your payment.
• Sending our digital and/or physical newsletter and/or advertising brochure.
• To be able to call or e-mail you if this is necessary to carry out our services.
• To inform you about changes to our services and products.
• Offering you the opportunity to create an account.
• To deliver goods and services to you.
• Inviting you to attend events, seminars, participate in forums, etc.
• To analyze your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.
• Follow your surfing behavior across different websites to match our products and services to your needs.
• To meet our legal obligations, such as data we need for our tax return.
• The same applies to complying with requests from authorities, public bodies and organizations to exercise rights, including those of third parties, in court proceedings and, where applicable, in administrative proceedings or arbitration or mediation proceedings.

How long do we keep personal data?

Govers Accountants/Adviseurs does not keep your personal data longer than is strictly necessary to realize the purposes for which your data is collected.

We will retain your personal data in our systems for the longest of the following periods:

1. as long as necessary to fulfill the purposes of processing the personal data. In particular, this includes special and/or sensitive personal data such as your BSN number.
2. Any retention period required by law. For example, the Wwft requires us to retain personal data, used in client research, for five years after termination of the client relationship. You can also think of the legal administration obligation, which prescribes a retention period of seven or ten years.
3. The end of the period during which disputes or investigations relating to the services may arise. Typically this period will be up to ten years.
4. until consent is withdrawn or according to the time period specified in the Cookie Statement.

Sharing personal data with third parties

Govers Accountants/Adviseurs shares your personal data with third parties with your permission, if this is necessary to execute the agreement, to comply with any legal obligation or when there is another basis for doing so.

With companies that process your data on our behalf, we conclude, if possible, a processing agreement to ensure the same level of security and confidentiality of your data. Govers Accountants/Adviseurs remains responsible for this processing. In addition, Govers Accountants/Adviseurs provides your personal data to third parties with whom no processing agreement has been concluded, because personal data is shared on the basis of a legal obligation, or because the third party is not a processor, but is an independent controller.

Govers Accountants/Adviseurs only shares personal data outside the European Economic Area (EEA) subject to appropriate safeguards, such as a model agreement. In doing so, Govers Accountants/Adviseurs tests whether the country has an adequate level of protection.

Personal data may be shared with the following third parties, among others:

• Partner offices, such as offices within the UHY network.
• External organizations that provide us with applications, functionality, data processing or IT services.
• External organizations we engage in the course of providing services to you.
• In the case of a business transaction (such as a sale, split-off, reorganization, merger or acquisition) to the person with whom the transaction takes place indirectly or directly.
• Government agencies, such as the judiciary or the Internal Revenue Service.
• Auditors, underwriters and professional advisors.

How can you view, modify or delete your data?

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or to object to the processing of your personal data by Govers Accountants/Adviseurs, and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to website@govers.nl.

To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Govers Accountants/Adviseurs would also like to point out that you have the possibility of submitting a complaint to the national regulator, the Authority for Personal Data. This can be done via the following link: https: //autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How do we secure personal data?

Govers Accountants/Adviseurs takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. For example, we use encryption techniques, we restrict access to your data and we regularly train our employees in the safe handling of personal data. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or at website@govers.nl.